Returns & Exchanges Policy

Columbia Israel offers a hassle-free return policy allowing customers to return unworn items in their original packaging within 30 days of purchase. We are committed to ensuring your complete satisfaction with our outdoor performance gear and fashion collections.

Return Process

• 1.
  Initiate Your Return

  Log into your account and select the items you wish to return from your order history to generate a return request.

• 2.
  Pack Your Items

  Place the items in their original packaging with all tags attached and include the printed return slip inside the box.

• 3.
  Ship the Package

  Drop off your package at any authorized courier point or schedule a home pickup through our customer service portal.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 7-10 business days.